Need to contact us?

If you have any questions about intellectual property, or if you just need to speak to us, please contact our Information Centre. You can expect a friendly, professional service from our team of dedicated advisors.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. They must also count towards any inclusive minutes in a phone contract in the same way as 01 and 02 calls.

Our office hours are 09:00 to 17:00 Monday to Friday, excluding Bank Holidays. Last year we answered 82% of calls within 20 seconds.

You can also e-mail us at information@ipo.gov.uk

We will respond to your email within 1 working day.

Other ways to contact us;

• Outside the United Kingdom (UK): +44 (0)1633 814000
• Minicom (text phone): 0300 0200 015
• Fax: +44 (0)1633 817777
• By post to;
  
  Intellectual Property Office
  Concept House
  Cardiff Road
  Newport
  South Wales
  NP10 8QQ
  United Kingdom

You should contact us if you would like the information we publish in a different format, including large print, audio cassette or Braille.

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