Documents
Customer feedback
Your feedback is important to us as we continue to improve on our performance as a customer focussed organisation.
Comments or suggestions
Send us any comments or suggestions on how we could improve our services. You can also give us feedback on our website.
Making a complaint
If you are not satisfied with our service, please tell us.
Previous feedback
We publish how we have responded to feedback on a quarterly basis.
Customer visits
We visit our patents customers to get their views on our services and the way we work.