Hargreaves implementation: Innovation
Progress - latest news
March 2013
- Launch
of the modernised IPO Mediation Service

Today, 21 March 2013, the IPO is launching a modernised mediation service to help businesses to more quickly and cheaply resolve their IP disputes.
A call for evidence received responses from business, the legal profession and IP right holders which identified the reasons the mediation service had been used infrequently and how it may be improved to better meet the needs of businesses. See June 2012 and November 2012 entries below for the call for evidence, and Government response respectively.
The service will now offer a greater variety of mediation options (including short telephone sessions), a wider range of specialist accredited mediators and a more flexible fee scale.
November 2012
- IPO
Mediation Service

On 12 November 2012 the IPO has published the response to a call for evidence
(630Kb) on its Mediation Service which sought comments on why
the service
was used infrequently and what more can be done to assist SMEs in resolving disputes before they reach
the court system.
The IPO would like to thank all those who took the time to contribute to the consultation.
June 2012
- IPO Mediation Service
Today, 12 June, we are inviting stakeholders to respond to a six-week call for evidence
(916Kb)
on the IPO Mediation Service. The service is used infrequently and we are keen to understand the reasons for this and what more can
be done to assist SMEs in resolving disputes before they reach the court system.