E-caveats

You can watch the progress of a United Kingdom (UK) case, and ask us to send you an e-mail when it changes, by signing up for our automatic caveat service.

We cannot tell you when the case changes for a particular reason. If you want to know that, then you should continue to use our paid caveat service.

Options

Availability

The full service will usually be available during the UK times:

  • Monday 00:00 to 22:00
  • Tuesday-Friday 07:30 (or earlier) to 22:00
  • Saturday 06:30 to 22:00
  • Sunday 04:00 to 21:00 and 23:00 to 23:59. The service will be unavailable for two hours over the weekend period. This is usually between 21:00 and 23:00 on Sunday.

Details of Madrid and OHIM cases are available between 03:15 to 00:15 every day.

Details of these trade marks can be found using the WIPO or OHIM web sites.

Maintenance staff are available 08:30 to 17:00 Monday to Friday. Problems outside these times may not be rectified until maintenance staff are next available.

If you notice a problem, please tell us and we will correct it as soon as possible. Our IT Helpdesk is open 08:30 - 17:00 (UK time). Telephone +44 (0)1633 813500 or contact us using the form below.

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