Trade Mark Journal No.2025/043 24 October 2025
UK00004274398 7 October 2025 (9,35,38,42)
- Class 9
- Computer software for use in contact centres; software for managing customer interactions, omni-channel communication, chat lines, chatrooms, messaging and conversational chatbots; analytics software; workforce optimisation software; artificial intelligence software for use in contact centres; modules, plug-ins and application programming interfaces (API) for integrating software for use in contact centres with third party systems.
- Class 35
- Business process outsourcing services in the field of customer engagement; customer relationship management consultancy services; management of contact centre operations for others; call routing management; transcription services of messages and communications; business assistance services in relation to managing customer communications.
- Class 38
- Provision of contact centre communication services via omnichannel media; transmission of voice, text, messaging, chat, short messages (SMS) and email messages; forwarding, screening and recording of communications; message collection services; electronic message delivery services; message routing services; message sending, receiving and forwarding; online communications services; electronic message transmission via chat, Internet forums and messaging systems.
- Class 42
- Contact centre as a service (CCaaS); design, development, installation, implementation, maintenance, updating and support of contact centre software; design, development, installation, maintenance and updating of analytics software, workforce optimisation software, artificial intelligence software and chatbot software; software as a service (SaaS) featuring contact centre, messaging, chatbot, customer engagement and analytics software; platform as a service (PaaS) featuring contact centre and messaging software platforms; provision of application programming interfaces (APIs) and integrations to third party systems; customization, configuration, hosting and support services related to application programming interfaces (APIs) and integrations to third party systems; technical support services in relation to contact centre software.
CIRRUS RESPONSE LIMITED
Representative: DWF Law LLP