Trade Mark Journal No.2025/051 19 December 2025

UK00004309429 12 December 2025 (9,35,42)

Susan CRM

Class 9
Computer software; downloadable software; artificial intelligence software; conversational artificial intelligence software; operating system software; software for managing conversations with customers; software for lead generation, customer relationship management, workflow automation, sales automation, and business communications; downloadable SaaS interfaces; software for automating sales, nurturing, and customer engagement processes.
Class 35
Business management; marketing services; automated lead generation services; customer relationship management (CRM) services; business process automation; marketing automation; database marketing; business data analysis; providing online tools for managing customer interactions, sales workflows, and automated communications.
Class 42
Software as a service (SaaS); platform as a service (PaaS); providing online non-downloadable artificial intelligence software; hosting of software platforms for customer communication, automated conversation management, sales automation, workflow automation, and CRM integration; design and development of AI systems; development of conversational AI platforms; technical support services for AI-driven communications software.

Heatwave 76 Ltd