Trade Mark Journal No.2026/023 5 June 2026

WO0000001918064 (9,35,42)

Office of origin: France

Date of International Registration:12 January 2026
Date of designation in the UK: 12 January 2026
Image for mark 1918064 FCXI

International priority date claimed: 6 August 2025 (France) (5170568)
Class 9
Recorded and downloadable software and software platforms for studying, collecting, analyzing business data from customers and comments of goods and services, for calculating and improving customer satisfaction and customer relations; downloadable software for tracking, collecting, analyzing comments and reviews on social media sites, for customer relationship management, customer experience and corporate commentary; software in the form of mobile applications for studying, collecting, analyzing commercial data from customers and comments of goods and services, for calculating and improving customer satisfaction and customer relations; software for customer relationship management, analysis and communication of customer survey data; software using artificial intelligence for calculating and improving the customer satisfaction index, improving commercial and marketing actions or decisions, optimizing customer experience; all the aforesaid goods relating to vehicle rental, management, optimization and tracking of vehicle fleets, insurance, troubleshooting, repair, maintenance, charging and refueling of vehicles.
Class 35
Business analysis of marketing data, reviews, comments and ratings of customers; customer relations management; business surveys and customer satisfaction surveys; creation, management and provision of commercial, marketing and commercial statistics indicators for measuring customer satisfaction and calculating customer satisfaction indices; creation, management, follow-up and provision of questionnaires for assessing, calculating and improving customer satisfaction indices; provision and follow-up of customer reviews, comments and ratings for improving customer satisfaction; customer loyalty services for commercial, promotional or advertising purposes; systematization and collection of customer feedback and business data; database marketing services for the compilation of customer data; compilation of statistics and analyses on customer satisfaction indices; compilation and analysis of statistics, data and other sources of information for business purposes; providing outsourcing services in the field of managing customer relations; all the aforesaid services relating to vehicle rental, management, optimization and tracking of vehicle fleets, insurance, troubleshooting, repair, maintenance, charging and refueling of vehicles.
Class 42
Software as a Service (SaaS) services featuring software for customer relationship management; Software as a Service (SaaS) services featuring customer service software; Software as a Service (SaaS) featuring software for studying, collecting, analyzing customers' business data, reviews and comments of goods and services to calculate and improve customer satisfaction indices; computer technology consulting services in the field of data management, data analysis and business intelligence to calculate and improve customer satisfaction indices; Software as a Service (SaaS) featuring software for use in managing, tracking and analyzing customer feedback, scores and satisfaction ratings; Platform as a Service (PaaS) featuring software platforms for studying, collecting, analyzing customer business data, reviews and comments of goods and services to calculate and improve customer satisfaction indices; Platform as a Service (PaaS) featuring software platforms for collecting, tracking, analyzing customer data and interactions with customers in the fields of marketing, services and customer relationship management; temporary provision of non-downloadable computer software online for customer services; all the aforesaid services relating to vehicle rental, management, optimization and tracking of vehicle fleets, insurance, troubleshooting, repair, maintenance, charging and refueling of vehicles.

FRAIKIN

Representative: MOTTET Pascale MOTTET ET ASSOCIES, 3 Rue de l'Arrivée, F-75015 PARIS, FRANCE