Trade Mark Journal No.2026/037 11 September 2026

UK00004436307 26 August 2026 (35,42)

DRAIV CCI

Class 35: Business data analysis; business intelligence services; benchmarking services; analysis of business information; statistical analysis and reporting services for business purposes; preparation of business reports; collection and systematisation of business data; business consultancy and advisory services relating to customer experience, sales performance, service performance and operational performance; all the aforesaid services relating to the analysis and measurement of customer telephone calls and conversations in the automotive retail industry.
Class 42: Software as a service [SaaS] featuring software for transcribing, analysing, scoring and reporting on customer telephone calls and conversations; providing temporary use of non-downloadable artificial intelligence software for speech-to-text transcription, conversation analysis, assessment of customer treatment, quality assurance, identification of customer needs, commitments, promises, follow-up actions and potential customer-experience and compliance risks, business performance analysis, benchmarking and report generation; providing temporary use of non-downloadable software for generating, assigning, routing, tracking and completing customer follow-up communications and operational actions arising from customer conversations; provision of application programming interfaces [APIs] for integrating the aforesaid software with telephone systems, customer relationship management systems and dealer management systems; all the aforesaid services for automotive retailers, dealer groups and vehicle manufacturers.

Bridge Learning Technologies Ltd