# Trade Mark Journal No.2025/029 18 July 2025

## UK00004230015 7 July 2025 (9,35,38,42)

Liam

Class 9
  Artificial intelligence chatbot software; Chatbot software; Chatbot software for customer service center; Chatbot software for diagnosing products and troubleshooting; Chatbot software for product guide, consulting and purchase assistance; Interactive multimedia computer programs; Interactive computer software.
Class 35
  Customer relationship management via chatbot; Message handling services via chatbot in the nature of message transcription; Providing consumer information relating to goods and services via chatbot; Providing information and advice to consumers regarding the selection of products and items to be purchased via chatbot; Customer relationship management; Providing commercial information to consumers in the field of household appliances; Business administration of consumer loyalty programs; Sales promotion through customer loyalty programs; Consultancy services relating to the management of telephone call centers; Telephone answering and message transcription services; Telephone answering services; Providing recommendations of goods to consumers for commercial purposes; Providing commercial information and advice for consumers in the choice of products and services; Providing consumer product advice relating to household appliances; Providing consumer product information; Providing consumer product recommendations; Providing consumer information relating to goods and services in the field of household appliances; Providing consumer information and advice to consumers regarding the selection of products and items to be purchased.
Class 38
  Providing on-line discussion services via chatbot; Communications services in the nature electronic transmission of messages for operating AI call centers via chatbot; Delivery of messages by electronic transmission via chat lines, chatrooms and Internet forums; Interactive teletext services; Providing access to online chat rooms and electronic bulletin boards; Providing on-line discussion services, namely, electronic transmission of information posted to discussion groups via a global computer network; Providing access to an Internet discussion web site; Communication via interactive voice response (IVR) in the nature of electronic, electric and digital transmission of voice; Interactive videotext services; Providing an online interactive bulletin board; Telephone communication services provided for hotlines and call centers in the nature of telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone transmissions; Provision of electronic telecommunications connections for telephone hotlines and call centers; Providing internet access to on line dedicated help desk.
Class 42
  Platform as a Service [PaaS]; Software as a service [SaaS]; Platform as a service [PaaS] for operating AI customer service centers via chatbot; Chatbot software as a service (SAAS) featuring software for communication; Providing temporary use of online non-downloadable computer chatbot software for simulating conversations; Providing of artificial intelligence technology consultancy services via a web site; Development of artificial intelligence (AI) software.

LG ELECTRONICS INC.

Representative: Page, White & Farrer Limited