# Trade Mark Journal No.2025/032 8 August 2025

## WO0000001864725 (35,42)

Office of origin: United States of America

Date of International Registration:27 May 2025
Date of designation in the UK: 27 May 2025

International priority date claimed: 8 May 2025 (United States of America) (99175328)

Class 35
  Customer relationship management services and customer service management for others, all rendered using artificial intelligence; customer relationship management services and customer service management for others; provision of market research information about consumers; analysis of customers and businesses; customer profiling for commercial or marketing purposes and for supporting customer service interactions; profiling of businesses in the nature of business research; targeted marketing services for customers; promotional and marketing services provided via the Internet or through other electronic means; provision of business information, provision of computerized business information data; compilation of information into computer databases; computer database management; computerized database management services; computerized market research services; compilation of information in a computer database; database management; compilation of information onto databases; computerized data verification being verification of data in connection with identity verification and authentication; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services.
Class 42
  Providing on-line non-downloadable software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; software as a service (SAAS) services featuring software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; software as a service (SAAS) services featuring software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; providing online non-downloadable computer communications software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; software as a service (SaaS) services, namely, hosting software for use by others to enable automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites of others, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software for data validation, data verification, and data management in the field of customer relationship management; design of customer relationship management software; technical support services, namely, troubleshooting in the nature of diagnosing computer software problems arising from the use of customer relationship management computer software applications; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and customization of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and digital marketing software; cloud computing featuring software for use in customer relationship management; computerized electronic data storage services; computerized electronic storage of business information data; information, consultancy and advisory services relating to all of the aforesaid services; providing online non-downloadable software for the artificial production of human speech and text; providing online non-downloadable software for natural language processing, generation, understanding and analysis; providing online non-downloadable software for training machine-learning based language and speech processing software; providing online non-downloadable chatbot software for simulating conversations; providing online non-downloadable software for creating and generating text; providing computer programming services to customers that enables the customer's website to process natural language queries.

Intercom, Inc.

Representative: Lori A. Ruhly Quarles & Brady LLP, 33 East Main Street, Suite 900, Madison WI 53703, UNITED STATES OF AMERICA