# Trade Mark Journal No.2026/022 29 May 2026

## UK00004388173 15 May 2026 (9,35,38,42)

WalkIn

Class 9
  Computer software; software applications; mobile applications; software for customer retention and relationship management; software for sending automated reminders and notifications via SMS, instant messaging and internet-based communication platforms; software for tracking and analysing customer visit history, behaviour and frequency; software for calculating and predicting customer visit patterns and drift risk; software incorporating artificial intelligence and machine learning for analysing customer behaviour and generating retention recommendations; software for data analytics and business intelligence; software for generating customer risk scores and loyalty indicators; software for customer lifetime value analysis; SaaS (software as a service) applications; downloadable software for use by businesses in the service sector; software for use in managing customer return visits to service businesses; software for multi-location and multi-user business management; software for campaign management and automated customer communications; software for reputation management and review collection; electronic data processing software; software for the collection, processing, storage and analysis of customer data; software for QR code generation and management; software platforms connecting service businesses with their customers; application programming interfaces (APIs) for integration with third party communication and business platforms; software for use with mobile devices; software for subscription and billing management; cloud-based software; software for business performance reporting and benchmarking.
Class 35
  Business management software; customer relationship management services; business data management services; providing software as a service (SaaS) for business retention and customer management; customer loyalty and retention services for businesses in the service sector; business management assistance relating to customer return visit tracking and analysis; marketing services relating to customer retention and re-engagement; compiling, managing and analysing customer data for business purposes; providing automated business communication services for customer retention purposes; advertising and promotional services for businesses in the service sector; business intelligence services; data analysis services for business purposes; providing business performance reports, analytics and benchmarking services to service businesses; customer risk assessment and scoring services for business purposes; customer lifetime value analysis services; campaign management services for customer retention and reactivation; administration of customer status and loyalty recognition programmes for businesses; targeted marketing and communications services; multi-location business management services; franchising services relating to customer retention software; licensing of business management software; business consultancy services relating to customer retention strategies; providing an online platform for connecting service businesses with their regular customers; reputation management services for businesses in the service sector; compilation and analysis of customer visit data for business intelligence purposes; provision of customer segmentation and targeting services for businesses.
Class 38
  Telecommunications services; electronic messaging services; SMS messaging services; instant messaging services; messaging services provided via third party platforms and applications; sending of electronic notifications and reminders by telecommunications means; provision of automated messaging services for business purposes; transmission of digital communications for customer retention purposes; providing access to platforms for the transmission of messages and notifications; electronic mail services; push notification services; wireless messaging services; provision of telecommunications connectivity services; transmission of data via telecommunications networks; real-time communication services between businesses and their customers; bulk SMS and messaging services for businesses; provision of messaging services via social media and third party communication platforms; internet-based messaging services; mobile messaging services; WhatsApp Business messaging services; provision of automated multi-channel communication services; transmission of personalised and AI-generated communications via telecommunications networks; provision of two-way communication services between businesses and their customers; message delivery and routing services; telecommunications services for the delivery of marketing and retention communications.
Class 42
  Software as a service (SaaS); platform as a service (PaaS); providing temporary use of non-downloadable software for customer retention and relationship management; providing temporary use of non-downloadable software for sending automated reminders and notifications; providing temporary use of non-downloadable software for tracking and analysing customer visit history, behaviour and frequency; providing temporary use of non-downloadable software incorporating artificial intelligence and machine learning for customer behaviour analysis and retention recommendations; providing temporary use of non-downloadable software for drift risk scoring and customer lifetime value analysis; providing temporary use of non-downloadable software for campaign management and automated customer communications; providing temporary use of non-downloadable software for multi-barber and multi-location business management; providing temporary use of non-downloadable software for reputation management and review collection; technology services for the collection, storage and analysis of customer data; providing online non-downloadable software for business management and analytics purposes; cloud computing services; providing online platforms for connecting service businesses with their regular customers; data storage services; software development services; application service provider services; technical support services relating to software for customer retention; research and development services relating to customer retention technology; providing application programming interfaces (APIs) for integration with third party communication and business management platforms; hosting of software applications; cybersecurity services relating to the protection of customer data; artificial intelligence as a service; machine learning as a service; AI-assisted content generation services for business communications; software consultancy services; design and development of software for use in the service sector; providing user authentication services; providing QR code management services; software integration services; providing business performance benchmarking and analytics services via software; subscription management technology services.

Walkin Technologies Ltd