Trade Mark Journal No.2026/027 3 July 2026

Mark 2

Class 9

Downloadable artificial intelligence software for processing and analysing data; downloadable computer software for use in the field of complaints management; downloadable artificial intelligence software for use in relation to complaints management, risk assessments, and diagnostic reviews; downloadable artificial intelligence software for use in relation to business development; downloadable computer software for artificial intelligence tools in the field of workplace optimization; downloadable artificial intelligence agents or augmented reality software in relation to workplace complaints management; downloadable computer software for workforce management; downloadable artificial intelligence agents or computer software platforms for workplace optimization; downloadable artificial intelligence software for the analysis of business issues including complaints, assisting with responses, conducting risk analysis, conducting regulatory issue analysis, providing risk insights, providing regulatory insights; downloadable artificial intelligence software for the analysis of business issues including provision of regulatory advice, advisory support, access to specialist resource and provision of business redesign and improvement proposals.

Class 35

Commercial assistance services; administration services relating to business transactions; services consisting of the registration, transcription, composition, compilation or systematization of communications and registrations, and also the compilation of mathematical or statistical data; business management services; business consultancy; analysis of business issues including complaints, assisting with responses, conducting risk analysis, conducting regulatory issue analysis, providing risk insights, providing regulatory insights; analysis of business issues including provision of regulatory advice, advisory support, access to specialist resource and provision of business redesign and improvement proposals; customer service management services; customer complaint handling services for businesses; outsourcing services relating to customer complaints and customer contact operations; business data analysis services; information, consultancy and advisory services relating to the aforesaid.

Class 42

Non-downloadable artificial intelligence software for processing and analysing data; non-downloadable computer software for use in the field of complaints management; non-downloadable artificial intelligence software for use in relation to complaints management, risk assessments, and diagnostic reviews; non-downloadable artificial intelligence software for use in relation to business development; non-downloadable computer software for artificial intelligence tools in the field of workplace optimization; non-downloadable artificial intelligence agents or augmented reality software in relation to workplace complaints management; non-downloadable computer software for workforce management; non-downloadable artificial intelligence agents or computer software platforms for workplace optimization; providing on-line non-downloadable artificial intelligence agents or software for workforce management and workforce optimization; platform as a service [paas] in the field of workplace optimisation and complaints management; software as a service [saas] in the field of workplace optimisation and complaints management; non-downloadable artificial intelligence software for the analysis of business issues including complaints, assisting with responses, conducting risk analysis, conducting regulatory issue analysis, providing risk insights, providing regulatory insights; non-downloadable artificial intelligence software for the analysis of business issues including provision of regulatory advice, advisory support, access to specialist resource and provision of business redesign and improvement proposals; information, consultancy and advisory services relating to the aforesaid.